Accessibility Statement

Introduction
We are committed to making our website https://rolektro.de/ accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the Ordinance to the Accessibility Strengthening Act (BFSGV). Our goal is to provide all users, including people with disabilities, with easy and unrestricted access to our website.
This statement describes the current level of accessibility of our website, the measures taken to remove barriers, and the available contact and complaint options.

Scope of this Statement
This accessibility statement applies to the website https://rolektro.de/.

Description of Services
On this website, we offer the following services:
- Goods
In addition, this website contains a blog. Frequently asked questions (FAQs) and corresponding answers are also provided on this website.
Furthermore, we provide comprehensive information pages about our products/services, promotions, and events. The website also includes a link to our jobs/careers section.

Compliance Status
Our website partially complies with the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1. WCAG conformance corresponds to Level AA.

Non-Accessible Content
The content listed below is not fully accessible for the following reasons:

PDF documents are not accessible. As this involves a large number of files that can only be updated gradually, resolving this issue will take some time. We are working to correct this as quickly as possible.

In some cases, technical barriers remain due to limitations of our shop system or third-party extensions. These include, for example, incorrect ARIA references and unlabeled buttons. Full resolution will take place as part of the next system update. We are actively working on this and appreciate your understanding.

The labeling of form fields in connection with the Google reCAPTCHA integration is currently being revised. We do not have direct control over this component; however, we are restructuring the CAPTCHA integration to ensure full accessibility in the future.

Preparation of this Statement
This statement was prepared based on internal testing.
Methods used to assess accessibility:
Automated testing with WAVE (Web Accessibility Evaluation Tool) in accordance with WCAG 2.1 A/AA; evaluation of the findings and manual verification of critical issues.

Reporting Barriers, Feedback and Contact Information
If you encounter any barriers on our website or require assistance in using the website, please do not hesitate to contact us. We appreciate your feedback and will make every effort to resolve reported barriers as quickly as possible within our technical and economic means.
You can reach us via the following channels:

Soletek GmbH
Feldheider Str. 62, 40699 Erkrath
Email: [email protected]
Phone: +49 2103 4960
https://rolektro.de/Service/Hilfecenter/

If you do not receive a satisfactory response to your communications or inquiries regarding accessibility, you may contact the responsible market surveillance authority.

Responsible Market Surveillance Authority
MLBF (under establishment)
c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: +49 391 567-4530
Email: [email protected]

Ombudsman Office
For further information, you may contact the Ombudsman Office for Accessible Information Technology of the State of North Rhine-Westphalia at the Office of the State Commissioner for Persons with Disabilities.

Ombudsman Office for Accessible Information Technology of the State of North Rhine-Westphalia
c/o State Commissioner for Persons with Disabilities
Fürstenwall 25
40219 Düsseldorf
Phone: +49 211 855-3451
Email: [email protected]

Last update of this document: 03 July 2025